FAQs
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Can I add monogramming to my belt?
Yes, you can. Each belt can be personalised with a one to four letter monogram for AUD $7. We emboss the monogram on the inside of the tongue. It is a discreet and meaningful detail that adds a personal touch to your belt. Whether it is your initials or a thoughtful gift for someone else, monogramming makes each piece truly one of a kind. You can add monogramming before adding your order to cart. Just enter the letters you would like and we will take care of the rest.
Do you offer custom sizes?
Yes, we do. We want your belt to feel just right. If you need a custom size or have any sizing questions at all, please send us an email at kanangrabelts@outlook.com. We are happy to work with you to make sure your belt fits perfectly and comfortably.
Do you offer custom designs?
Yes, absolutely. We love bringing your ideas to life. Please send us an email at kanangrabelts@outlook.com with your idea, and we will work with you to create a unique design that is just for you. We are excited to collaborate and make something special together.
How much is shipping?
We offer standard $10 Australia Post shipping anywhere within Australia. Once your order is packed and ready, we will send you tracking details so you know when to expect it. If you have any questions about your delivery, we are just an email away and happy to help.
How long will my order take to arrive?
Please allow 1 to 2 weeks for production, as each belt is handcrafted with care. Once your order is shipped, Australia Post standard domestic shipping takes 3 to 7 business days. If you need your order before a specific date, please don’t hesitate to email us at kanangrabelts@outlook.com. We will do our best to meet your deadline and keep you informed along the way.
What is your returns policy?
Each KB is handmade to order, tailored specially for you. For this reason, we do not accept returns or issue refunds. That said, your experience matters deeply to us. If something is not quite right or your order arrives damaged, please do not hesitate to get in touch at kanangrabelts@outlook.com. We are a small team, but we genuinely care and will always do our best to make things right.
How do I care for my KB?
Our belts are handcrafted from genuine leather, which means each one is naturally unique and may show small variations or markings. That is the beauty of real leather. Store your belt in a cool, dry place away from sunlight and use a leather conditioner to keep your belt looking its best. With a little care, your belt will soften, mold to your shape, and look even better with time.
Are KB's unisex?
Yes. Our belts are designed to look great on everyone, regardless of gender. We believe in timeless design that focuses on quality, fit, and style. These are pieces anyone can wear and feel good in.
How do I know what size I am?
You can find our full size guide on the Size Guide tab on our website. If you are still unsure, feel free to contact us at kanangrabelts@outlook.com. We are always happy to help you find the right fit.
How can I stay in the loop?
We would love to stay connected with you. You can subscribe to our newsletter to get updates on new collections, behind the scenes looks, and early access to product drops. You can also follow us on Instagram @kanangra.belts. We share stories, process videos, and more of what goes into each piece we make.
Can I share my photos with you?
We absolutely love seeing how you style your KB. Don’t hesitate to send us a DM or tag us in your Instagram photos, we’d be thrilled to feature you on our page @kanangra.belts
What does Kanangra mean?
Kanangra (pronounced kan-an-gra) is the name of the property where we grew up. Through our brand name, we wanted to honour the roots of our family’s craftsmanship. It’s a nod to where it all began and we're proud to carry that tradition forward with a fresh, contemporary touch.
What if my question isn't answered?
We love hearing from you and are always here to help with anything you need. If there is anything else you would like to know, feel free to email us at kanangrabelts@outlook.com.